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Business Systems Analyst

Position Overview

As Business Systems Analyst - CPQ, you will be responsible for strategic, cross-functional programs in Sales Cloud & Revenue Cloud, specifically focused on our CPQ & CLM implementation. In this role you will build trusted relationships with business partners and teams that result in aligned focus on delivering outcomes supported by a clear technology strategy and product roadmap. In this role, your business customers will look to you to provide all technical services and you will be responsible for designing and delivering the solutions to drive that success.


Key Responsibilities

Collaborate with cross functional teams and business stakeholders to understand objectives, provide support in developing technical solutions.

Develops elegant and simple solutions.

Support and resolve production problems/issues.

Work independently to maintain subject matter expertise with Sales Cloud/Revenue Cloud

Proactively performs extensive system testing to ensure that the systems work efficiently and are developed following the applicable development methodology.

Drive a low code/ no code (Customizations) approach to align or help adopt business processes within the SaaS framework to provide agility, speed and scalability.

Create and maintain detailed business documentation, use case and data flows.

Automate process, eliminating redundancy, and improving efficiency without sacrificing end-user experience

Work with outside consultants as needed.

Required Experience/Skills:

Bachelor or master’s degree in Information Technology, Computer Science or related field.

5+ years of solid Salesforce experience (Sales Cloud, Revenue Cloud, CPQ) and integrations with other technologies.

Salesforce certifications are a big plus.

Experience in driving strong relationships and business partnerships. Business consulting experience preferred.

Configure products, bundles, Product rules, pricing rules, setup renewals and amendments.

Configure Advanced approvals for Quotes

Manage integration to CLM, manage quote documents

Manage DocuSign integration

Advanced approvals for Quote

Ability to work with Salesforce Flows, Process Builder, Visualforce pages, Lightning app builder

Demonstrated experience leading and delivering complex, enterprise-wide projects.

Strong quantitative and analytical skills.

Excellent business requirements definition skills, proof of impact absolutely required.

A passion for problem solving.

Proven success and complete comfort working for high growth, fast-paced, rapidly changing, team-oriented environments.

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